FAQ
What payment methods do you accept?
We accept all major credit cards as well as local Thai bank transfers. Buy Now, Pay Later options are also available through a range of payment providers. For international card payments, please reach out to us via the live chat feature.
Shipping Information
Our shipping fee is 50 THB, and we use Kerry Express as our delivery partner. We currently ship within Thailand only.
Orders are dispatched within 3 days, with most shipped within 1 day. We operate throughout the weekend.
Delivery typically takes 1–2 days within Bangkok and 1–3 days for other areas.
How-to On-Demand Delivery
Contact us through Facebook Messenger, Instagram Direct Message or our Live Chat Feature.
*Subject to Availability
How to check tracking number?
Once your order has been shipped, you’ll automatically receive a confirmation email—typically sent between 20:00 and 21:00 each day. You can also track your order anytime using your email and order number on our tracking page.
Are the products authentic?
Yes, every single product is directly imported from an authorized dealer in Japan, United States, United Kingdom or Australia.